Shipping & Returns

If we hold stock of the Hardware it will be shipped next business day if ordered before 3PM. If hardware is not in our UK stock the unit will be ordered from the US which has a 8-10 week lead time. Lead times will vary but will be made clear when ordering.

Shipping Rates:

Shipping rates depend if the stock is coming from UK or is being shipped from the US. We will provide shipping costs on our quotes. Please get in touch with our sales team for further information on shipping costs.

Shipping Destinations:

We currently ship to any address within the UK. At this time we do not ship to destinations outside the UK by purchases made online however if you are outside the UK please call 0800 048 9338 or complete the form on the Contact Us page.


Shipping Times:

Orders that are placed before 3pm will qualify for our next day delivery if in UK Stock. If order is being shipped from central US we will advise on estimated arrival time and supply tracking information after they arrived at our UK sorting office.

Return Shipping:

In the event an order is shipped to you in error, received defected or damaged in shipping we will pay for the return order. If you believe you qualify for return shipping please call 0800 048 9338. Please note we operate a strict no returns policy and once you place the PO and/or payment has been made it cannot be cancelled or returned.

Contact Us

Call our friendly team to discuss your installation requirements.

0800 048 9338